How to Place an Order (Client’s Order Process)
1. Initial Inquiry: Send your requirements (Product type, product material, quantity, target delivery timeline, reference samples, reference designs, or tech pack ) to us.
2. Requirement Review: Our team reviews your requirements. Then, we confirm whether the order aligns with our production requirements and production capabilities to ensure the best outcome.
3. Quotation: Within 48 hours, we provide a quotation and timeline confirmation that includes:
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Product pricing based on quantity and specifications.
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Production timeline.
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Payment terms.
Once the quote is approved, we issue a Proforma Invoice (PI) and the project is officially scheduled upon receipt of your deposit.
What Happens After Placing an Order
1. Order Confirmation: Once the order is confirmed, the production planning is created and approved internally. Quality benchmarks are defined before production starts. Materials are reserved or sourced.
2. Bulk Production and in-line QC: The production begins. Fabric is checked for defects and inconsistencies. Fabric is cut using approved patterns and markers. Experienced operators sewing garments. Our quality control team performs in-line checks during sewing and assembly to catch any issues early. Printing, embroidery, or other finishing is applied as approved. Washing is performed based on the client's requirements.
3. Production Updates: Clients receive updates at key production stages. Any questions or clarifications are communicated early. Timelines are monitored to avoid delays.
4. Final Inspection: A Final Random Inspection (FRI) is conducted on completed garments before packing. Send inspection reports and photos for the client's records. Sizing, appearance, and workmanship are verified. Non-conforming pieces are corrected or removed.
5. Packing and Dispatch: Products are packed as instructed by clients to size and color breakdown. Packing quality and quantity are verified before dispatch. Shipping documents are prepared. The balance payment is settled, and orders are shipped via the client’s chosen method- either air or sea.